At OjaSkill, we strive to provide high-quality digital products that enhance learning and productivity. As our products are digital and delivered instantly upon purchase, we maintain the following refund and return policy:
📌 Refund Policy
Since our products are digital downloads, we generally do not offer refunds once a purchase has been completed. However, we understand that issues may arise, and we are happy to assist under the following conditions:
✅ Duplicate Purchase: If you accidentally purchase the same product twice, we will issue a refund for the duplicate charge.
✅ Non-Delivery: If you do not receive your product due to a technical issue, please contact us within 48 hours of purchase.
✅ Corrupted or Unusable Files: If the file is defective or cannot be accessed, we will provide a replacement or a refund after verification.
🚫 Non-Refundable Cases
❌ Change of mind after purchase.
❌ Mistaken purchases or incorrect product selection.
❌ Failure to read product descriptions before buying.
❌ Lack of knowledge on how to use the product.
📩 How to Request a Refund?
If you qualify for a refund based on our policy, please contact us at Support with the following details:
✔ Your name & email used for the purchase.
✔ Order confirmation or receipt.
✔ A brief explanation of the issue.
We review refund requests within 3-5 business days and will notify you via email about the outcome.
🛠 Need Assistance?
If you’re experiencing issues with our products, please reach out to us at Support before requesting a refund. We’re happy to help resolve any problems and ensure you get the best learning experience!
Thank you for choosing OjaSkill! 🚀